New SNF Metrics Reports Improve Care while Saving Millions
The secret to SNF Metrics’ continued success in data analytics and trending reports lies in their DevTeam, which is comprised of technology experts with a strong understanding of the nursing home space. Also core to our success is our commitment to our customers and learning from them on what SNF Metrics can build and expand to better the entire ecosystem. We’re a technology company serving skilled nursing operators. Thankfully, nursing homes hire some of the most talented and dedicated personnel, which SNF Metrics constantly learns from. In addition, we’re in an industry where government regulations and the legal and insurance engines dictate our practices and put constant pressure on them. What can a technology company do to help our SNF operators? Listen to them on what tools they need to be even better operators—then build them. And build them FAST.
New Medication Report: Reduce Medications To Reduce Falls and Costs
A Chief Nursing Officer and her team of a Central/South East Operator was focusing on strategies to reduce falls. They focused on medication management as a means to reduce the risk of falls. Certain medications pose an increased risk of falls for older adults, particularly within senior care environments. This includes prescription, over-the-counter medications, and even herbal remedies. Regardless if a medication is known to increase fall risk, most clinical leaders, including this CNO and her team, agree that too many medications pose an increased risk, period. Her request was for us to build her a live report, Average Medications per Resident.
In our nursing home settings, staff and physicians may provide or prescribe medications and treatments to a resident without a prior active medication review leaving residents with multiple medications per day. Correlations have been established by various agencies and studies – the higher the number of medications our seniors take, the higher risk of them falling. Even recently discontinued medications can continue to provide negative impacts and should be monitored.
Using the SNF Metrics medication management report on a daily basis identifies today’s high-medication residents so that clinical leadership can review and address them as needed.
How Does a Daily SNF Metrics Medication Review Contribute to Fall Prevention?
SNF Metrics extracts live data from the EMR related to a resident’s most recent medications (active and discontinued) and treatments. A report is generated targeting those residents with the most medications and treatments. Clinical staff and pharmacists can quickly “click and go” to get very specific to review and recommend better, safer treatments. Alerts can be programmed to feed directly into staff and management emails.
As with all SNF Metrics reports, they can be accessed via a cloud-based portal or programmed for regular and secure emailing to qualified staff and consultants.
Using The Daily Medication Management Report Reduces Falls and Medication Costs
Falls are the largest risk for our seniors, especially those residing in our nursing homes. Falls are also a top hospital readmission contributor and cost concern for our senior care operators. Implementing a daily resident medication review can decrease falls risks and provide significant savings in unnecessary medication expenses. In fact, the COO of this SNF operation shares that this new report and process is saving them $$$ millions in unnecessary medication expenses. SNF Metric’s Clinical Dashboard provides actionable medication management analytics that are generated instantly and simple to understand.
New Accounts Receivable Report: Simplify AR-Just Focus on Your Top 10 Balances
Another recent example comes from one of SNF Metrics’ larger customers, with operations spanning multiple East Coast and Midwest states. Their AR system is complex, but with the SNF Metrics AR Max platform, they control bad debt expense to around 1% and DSO to 30-45 days. As this operator’s financial leaders listened to their teams on how to further improve their AR, they came to a realization: Most of their bad debt came from the top 10 overdue balances at any of their homes. While with a couple of clicks and a copy/paste in Excel, they could generate this report and then distribute it on their own, it was just another unnecessary step and one that wasn’t always being completed. SNF Metrics worked with this operator’s AR team and automated their top 10 balances into an auto-generated report, which is distributed across their AR team every morning. Another AR Manager report shares who has opened the report—and who did not!
The operator is thrilled with the speed with which SNF Metrics builds their custom report and, more importantly, with their improved financial results.
Learning from our customers helps all SNF Metrics users
Learning, listening, and developing is what we do—constantly. The fresh and interesting ideas we capture from talented nursing home personnel are all shared across our entire ecosystem. Once the Medication management and Top 10 Balances reports were finalized, all SNF Metrics customers were also given access to these insights. At any given time, we are building multiple new reports. Nursing homes capture millions of data points in so many areas of their operation and in so many different systems. SNF Metrics is the leading technology expert in capturing data from anywhere at any time and bringing actionable insights and opportunities instantly to our users in easy-to-read, visually appealing user interfaces.
If you’re an existing customer with a great analytics idea, give us a call. If you’re not yet a customer, schedule a demo today!
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