At SNF Metrics, innovation isn’t just about adding new features—it’s about making everyday workflows simpler, faster, and more actionable for skilled nursing operators.
Our latest platform updates introduce new reporting capabilities, expanded operational insights, and numerous customer-requested enhancements across AR Tracking, Billing, Clinical, Staffing, Market Navigator, and more. Whether you’re focused on reimbursement, clinical quality, workforce management, or business development, these improvements are designed to reduce manual work and help your team make smarter decisions.
New Reports That Deliver Greater Visibility
This release introduces three new reports designed to give operators even more insight into key operational workflows:
- AR Tracking – OPG Residents
- Billing/Auth Audit – Custodial
- MDS Swallowing Disorder Audit
These reports expand visibility into reimbursement, resident management, and clinical documentation, helping teams identify opportunities and resolve issues more efficiently.
Market Navigator Continues to Evolve
Market Navigator continues to grow with new interactive mapping capabilities that help organizations better understand referral activity and market opportunities.
Users can now visualize admissions by ZIP code alongside marketing activity, referring hospitals, competitor locations, and facility service areas using optional 5-, 10-, and 15-mile radius mapping. Supporting analytics provide additional insight, allowing business development teams to identify opportunities and prioritize outreach with greater confidence.
Smarter AR and Billing Workflows
Revenue cycle teams will benefit from several enhancements designed to simplify authorization management and improve reporting accuracy.
Updates include expanded authorization auditing, improved custodial authorization validation, more flexible aging reports, enhanced discrepancy identification, and additional workflow improvements throughout AR Tracking. Together, these enhancements reduce manual review and make it easier to identify issues before they impact reimbursement operations.
Expanded Clinical and Physician Insights
Clinical reporting continues to become more flexible and actionable.
This release expands MDS assessment support, introduces additional filtering options, enhances rehospitalization reporting with resident location details, and improves the Physician Dashboard with new grouping and payer-level analysis. These updates provide clinical leaders with a more complete operational view while making important resident information easier to access.
Continued Improvements Across the Platform
Beyond new features, this release includes dozens of enhancements that improve platform performance, reporting accuracy, and overall usability.
Highlights include:
- Improved report performance and execution speed
- Enhanced staffing and payroll reporting
- Better census and billing accuracy
- Expanded Workers’ Compensation reporting
- Improved Ancillary Manager organization and reporting
- Numerous system optimizations that increase reliability and efficiency
Many of these enhancements were developed directly from customer feedback, reflecting our ongoing commitment to building solutions that address the real-world challenges skilled nursing organizations face every day.
We’re Always Building What’s Next
Every product update represents another step toward helping providers operate more efficiently with better data, smarter workflows, and actionable insights.
We’re committed to continuously investing in the SNF Metrics platform so our clients have the tools they need to improve operations, support their teams, and make informed decisions with confidence. Interested in learning more about these new capabilities? Contact our team to schedule a personalized demonstration and see what’s new in SNF Metrics.
