SNF Metrics didn’t start as a ‘product’ – it was born as the result of a need. A seasoned team of SNF operators was challenged with managing and making sense of the information at their fingertips. They had data galore, but how did it make them more efficient and proactive?
The challenge became greater when factoring in multiple facilities. The team wanted a high-level view across their facilities without tedious review of data and multiple systems. They needed the ability to drill down to the resident level to understand the details that create the big picture.
Continuing the mindset of the original team, combined with leadership well-versed in the long-term care industry and cutting-edge technology, we’ve built a product and a company to address the challenges operators experience daily.
Hillel Zafir - CEO
With his leadership positions in various software corporations, including his experience as a chief executive officer for several organizations and his service as the Chief Executive Officer of SNF Metrics, Hillel provides a unique operational excellence perspective on the use of software to foster digital transformation.Learn More About Hillel
“As VP of Clinical, I need to understand where my team is and isn’t anticipating resident risk. With SNF Metrics, I can see beyond the clinical reports, which are better than ever, and anticipate issues. We can self-monitor and correct in ways we couldn’t before the software.”
VP, Clinical Services
“As we’ve grown, we needed infrastructure to help manage new facilities. SNF Metrics has helped tremendously by allowing us to monitor and benchmark new facilities, identify key areas for improvement – clinical, risk and financial – and help us keep our facilities performing well.”
“I don’t know how I ever succeeded without SNF Metrics! As an administrator, our days are so hectic, and things easily slip through the cracks. With SNF Metrics I’m one click away from understanding all aspects of my building. And I love the Grievance Log app – it keeps me accountable and on top of my process for handling grievances.”
“The computerized grievance system is already performing beyond expectations and was available online in no time with seamless integration. It is simple to use and expedites the grievance process!”
Social Services Director
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